Under the Workplace (Health, Safety and Welfare) Regulations 1992,
Any London Waste has a legal duty to ensure, so far as is reasonably
practicable, the health, safety and welfare at work of our employees.
The Management of Health and Safety at Work Regulations 1999
(the Management Regulations) require us (Any London Waste) to assess
and control risks to protect our employees.
Any London Waste (referred to below as the Company) reserves the right
to vary our quoted price if at the time of the collection, the information
provided to us at the time of quotation was incomplete or inaccurate.
We reserve the right to vary any quoted price if, during the process
of collection, new information regarding the nature of the waste becomes
apparent, regardless of whether this could have been ascertained at the start of the process.
Any cost provided in advance of the collection will normally be an estimate only.
Should the vehicle arrive at the specified time to carry out the service
and the driver is unable to commence loading within 15 minutes due to
no fault of Any London Waste, the Company reserves the right to cancel
the service and retain the deposit equivalent to a ‘wasted journey’. The
charge will be £35 + VAT. If you wish to cancel any booking, please note
that we require at least 24 hours’ notice. Please email
[email protected] or call us on 07411249779; otherwise, the same charge
will apply.
All waste collected by us is considered the property of the customer until
the customer has paid Any London Waste for the collection. Because bulky
waste has a high disposal cost, should the customer refuse to pay, and
should the waste have already been disposed of or recycled by Any London Waste,
we reserve the right to return the same weight or volume of waste that
has been collected.
Although very rare, we occasionally find that items are too large or heavy
to be removed by our two-person team. In this case we can arrange a revised
collection date if we are unable to get another team on-site quickly.
Jobs requiring multiple loads are done on a load-by-load basis and we reserve
the right to cease collections at any point and charge for the amount of waste
collected. Further collections will be rearranged for the next available
appointment. This cannot be guaranteed for the same day.
If, due to operational difficulties, the Company is not able to service
the customer at the scheduled time, the Company reserves the right to
reschedule the service for the earliest possible opportunity without liability
to the Company. Customers shall reimburse us in respect of any loss of or
damage to the equipment whilst on hire to them from whatever cause
the same may arise (except wear and tear).
In the event that we attend the premises in your absence, you undertake to
provide us with a reliable means to contact you and take payment before
proceeding. Failure to do so may result in the collection failing
in which circumstances the Company is not to be held liable for any
loss or damage howsoever incurred.
You confirm that you have the full authority for us to collect and
dispose of the rubbish. You shall indemnify us from and against any
cost or expense we suffer or incur from any third party as a result
of you not having the authority for us to clear the rubbish including
any containers.
The customer shall ensure their SIC code is correct and check that they agree
with the load sizes and waste type descriptions on waste transfer notes
before signing, as their signature confirms their agreement. Any advice
or recommendation given by the Company or its employees to the customer
or its agent as to the collection or any associated matter, which is not
confirmed in writing by an authorised officer of the Company is followed
or acted upon entirely at the customer's own risk and accordingly the
Company shall not be liable for any such advice or recommendation which
is not confirmed. Information provided to the Company on confirmation of
the booking (such as the type of waste, volume, access, any parking restrictions
or any additional labour required) is the sole responsibility of the customer.
The price agreed between the Company and the customer does not include
any parking costs. All parking fines are the responsibility of the customer.
The customer shall provide our employees with free and safe access to the
location on the premises from where the rubbish is to be removed. You shall
also notify us of any special circumstances which may be relevant to our
quotation, including, but not limited to, whether the rubbish is difficult to get
to, if any items are large or heavy, if it involves our staff working at height,
if the rubbish is secured, if there is likely to be a dispute as to whether the
rubbish can be cleared, or if we are unable to park free of charge outside the
premises where the rubbish is to be collected from. If you do not, or you provide
us with incomplete or inaccurate information or instructions, we may cancel a
collection at any time, either on attendance at site or by giving you notice,
or we may make an additional charge of a reasonable sum to cover any extra work
or costs that are required.
Due to the nature of the service we cannot guarantee that no damage to property
will occur during the clearance process. The customer should inspect the working
area once our clearance is complete and notify the team of any damage before the
team has left the site. Any such damage must also be notified in writing to Any
London Waste within 7 days of completion of the site clearance. We will not accept
liability for any damage that is not notified to us within this time.
